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Testimonials
Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment stage.
- Verify your order one last time, then click on "Complete the order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original state and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real-time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Simply enter your discount code at the payment stage in the "discount code" box, and the discount will be applied automatically!
Can it be used on delicate fabrics like wool?
Yes, it is designed to be gentle on all types of textiles, including wool and cashmere.
What is the autonomy after a full charge?
It can be used for up to 60 minutes continuously after a full charge.
Do the blades need to be replaced regularly?
No, the stainless steel blades are durable and do not require frequent sharpening or replacement.
Is it easy to clean?
Yes, its removable collection bin allows for quick emptying and simplified maintenance.
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A question?
Write to us using the form below and our team will respond to you as soon as possible!